Jaime Rivas, MD

★ ☆ ☆ ☆ ☆ 1.0

Jan 13, 2026

This man isn’t a dentist, he’s an MD and a pretty bad one. I went to see him last year. I had to wait in a line outside for 45 minutes. When I finally met with the doctor, he asked to do tests and when I said I’d like to discuss it with my family, he told me he thought I was “more independent” than that. On top of that, I had an issue with my insurance because that office submitted a lab purposely saying they were looking for a condition I don’t have so they can “make sure the lab tests were covered.” I got this information for a mannerless woman at that office named Vanessa. I asked that her manager call me back in order to rectify this with my insurance and never received a call back. I called back weeks later and was left on hold. Finally, someone picked up the phone and unfortunately it was Vanessa. She proceeded to tell me that they called me back but originally couldn’t tell me when. Then she said she spoke to my insurance company and THEY were supposed to call me back. Then she tells me soon after that her manager called me back the same day I called. I asked her to put all of this information in writing which she refused because she said she’s “telling me over the phone now.” I asked again to speak with her manager so she can put it in writing, but she then tells me that she’s too busy to call me back. I asked o please have the doctor call me back. She responds by saying that the doctor is too busy to deal with this type of stuff. This experience was an uncomfortable nightmare. Not only did the doctor make me feel extremely uncomfortable, but his office staff are extremely rude and refuses to let you talk to the doctor at all. That, and they should be penalized for insurance fraud. Submitting tests under for false reasons purposely so the charges can be covered is illegal. Save yourself the hassle.

Sonia CattleyaRed — google_place

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